Privacy Policy
At Knockout SF (accessible via knockoutsf.com), we are firmly committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our website or communicate with us. Our practices are designed to comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), ensuring your rights are respected and upheld.
1. Commitment to Privacy and Data Protection
Your privacy is of paramount importance to us. Knockout SF implements comprehensive data protection measures to ensure that all personal information is handled responsibly, securely, and transparently. We strive to collect only the information we need and to manage it with utmost care and security.
2. Scope of this Policy and Our Role as Data Controller
This Privacy Policy applies to all visitors, users, and customers accessing knockoutsf.com or engaging with us through digital communication channels (e.g., email, web forms). Knockout SF is the data controller responsible for the processing of your personal data in accordance with applicable data protection laws.
If you have any questions about this policy or your data, you can contact us via email at [email protected].
3. Categories of Data Processed
We process the following categories of personal data:
a) Usage Data
Includes information such as IP addresses, browser type, access times, pages viewed, navigation paths, and interactions on the website. This data helps optimize our website performance and user experience.
b) Account Data
Includes identifying information such as your name, address, email address, phone number, and other contact information provided for account creation or registration.
c) Profile Data
Includes preferences, purchase history, browsing behaviors, service interests, and feedback.
d) Communication Data
Includes messages you send through contact forms, customer support inquiries, and records of prior interactions with us.
e) Technical Data
Covers details about the devices you use to access knockoutsf.com, such as operating system, device type, screen resolution, language settings, and browser configuration.
f) Transaction Data
Comprises details related to purchases or orders placed through the website, including payment information (processed securely by third-party platforms), transaction history, billing and delivery addresses.
g) Preference Data
Includes your marketing communication preferences and information related to the types of products and content you express interest in.
4. Legal Bases for Processing
We process your personal data based on one or more of the following legal grounds:
– Consent: When you explicitly consent to our use of your data (e.g., subscribing to newsletters).
– Contract: Processing is necessary for the performance of a contract with you, such as fulfilling an order.
– Legal Obligation: Where processing is necessary to meet statutory obligations, including tax, audit, or regulatory requirements.
– Legitimate Interest: Where necessary to improve our services, prevent fraud, or enhance user experience, provided such interests do not override your rights.
5. Your Data Protection Rights
You have the following rights under the GDPR and CCPA:
– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to Be Forgotten”): You may request deletion of your personal data subject to legal exceptions.
– Right to Restriction: You may request limited use of your data under specific circumstances.
– Right to Data Portability: You may request to receive your personal data in a structured, commonly used, machine-readable format for transmission to another controller.
To exercise these rights, please contact us at [email protected].
6. Security Measures
We employ a comprehensive set of technical and organizational security measures to protect your data, including:
– End-to-end encryption during transmission and storage
– Firewalls, secure access protocols, and multi-factor authentication
– Regular system audits, data backups, and redundancy strategies
– Ongoing staff training on data privacy and cybersecurity best practices
7. International Data Transfers
If your data is transferred outside the European Economic Area (EEA) or other jurisdictions with data protection frameworks, we ensure appropriate safeguards in accordance with GDPR and CCPA standards. These may include the use of Standard Contractual Clauses adopted by the European Commission or equivalent legally recognized mechanisms.
8. Data Retention
Personal data is retained only as long as necessary to fulfill the purposes for which it was collected, including:
– Usage and Technical Data: Up to 12 months
– Account and Profile Data: Retained while the account remains active and up to 24 months post-deactivation, unless otherwise required by law
– Transaction Data: Up to 7 years for financial and tax compliance
– Communication Data: Up to 24 months for service improvement and legal recordkeeping
– Preference Data: Until withdrawal of consent or deletion request
9. Cookie Policy
We use cookies and similar technologies to enhance your experience on knockoutsf.com. Cookies are small text files that store user preferences and activity.
Categories of cookies include:
– Essential Cookies: Necessary for site functionality (e.g., login, navigation)
– Functional Cookies: Enhance personalization and remembered settings
– Analytics Cookies: Collect data on user behavior to inform improvements (e.g., Google Analytics)
– Performance Cookies: Monitor website loading times and responsiveness
10. Cookie Management and Compliance
In accordance with GDPR and CCPA, you are given clear choices about the types of cookies we set. When you first visit knockoutsf.com, a banner informs you about cookie usage and invites you to consent or manage preferences. You can update your cookie settings at any time via your browser or our cookie preference center.
We honor “Do Not Track” signals and similar browser-based privacy preferences, and you may disable non-essential cookies without impacting basic functionality.
11. Children’s Privacy
knockoutsf.com is not intended for children under the age of 13. We do not knowingly collect personal data from individuals under 13 years old. If we become aware that such information has been collected unintentionally, we will take prompt action to delete it.
12. Updates to Privacy Policy
We may revise this Privacy Policy periodically to reflect legal requirements or changes in our practices. You are encouraged to review this policy regularly. If significant changes are made, users will be notified via the website or by direct communication when appropriate.
13. Contact Us
For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
Email: [email protected]
Website: https://knockoutsf.com
We fully support your right to privacy. Knockout SF complies with all applicable data protection laws and welcomes questions or concerns about how we manage your personal information.